Associate Buyer, Citizen

Under the direction of the Starboard Watch Buyer, the Citizen Watch Group of America (CWA) Assistant Buyer manages the day-to-day execution and assessment of the Citizen, Bulova, Alpina, Frederique Constant watch brands (hereto referred to as Brands) operations on ships, including event execution, training organization and facilitation, visual merchandising, coop marketing and on-hand inventory optimization. This person is a constant liaison between the brand, the merch/planning team and the cruise line retail teams to ensure operational excellence, proper brand and best in class retail execution is being administered across the fleet.

ESSENTIAL DUTIES &  RESPONSIBILITIES:

Coop Funded Marketing Events and Activations:

• Work closely with CWA Starboard Sales Manager and the Starboard Coop Director to ensure all Coop programs are being executed as intended and track progress performance weekly
• Solicit feedback from shipboard teams on effectiveness of Coop events and solve for issues

Floor Plans/Environments

• Keeps regular visual track of floor plans and general appearance of the Brands and obtains visual representation from CWA and internally of all locations to be evaluated as needed.
• Works with the CWA team to set plan-o-grams for products on vendor provided fixtures both in store and on promo tables
• Visit ships on a regular basis independently and with CWA Sales Team to inspect merchandising standards and work with the Shop Manager and onboard Promo specialists to update floor plans and optimize display areas
• Initiates marketing requests for floorplan changes as needed

Brand Training Support

• Responsible for the schedule and execution of all Brand training sessions, both in person and digital
• Ensures all training materials are updated and effective pieces of communication on STB Talent LMS
• Works with Brands to execute multi ship training events in port at Nassau, Cozumel or Alaska
• Works with People Team to help set up individual tracking for salespeople so brands and Starboard can track key personnel results across ships
• Ensures there is a strong Training Bible on each ship to help communicate event and brands basics to use in talent hand overs.
• Where applicable, trains and helps onboard ship specialist and operating partners on merchandising standards
• In coordination with Brands and STB, facilitates communication and comprehension of strong spiff and incentive programs as well as contests – if applicable - and tracks lift of business through Spiff offer

Provides feedback from the Onboard teams on Inventory Assortment:

• Knows the best sellers and must have SKUs on the promo tables and reinforce a never out of stock adherence
• Understands Itinerary and CL preferences for price points and styles
• Tracks sales of marked down items
• Frequently speaks to onboard teams to learn how products are selling and sharing their challenges and needs
• Manages the ship signage program to ensure latest items and promotions are properly signed and communicates updates as needed to shipboard teams
• Follows up with the proper team/vendor(s) to communicate sales, merchandising and marketing opportunities on ships
• Coordinates distribution of current assortments and planograms with vendors to obtain current product knowledge materials to be communicated to the onboard teams
• Manages and responds to merchandising requests from shipboard teams

Interpersonal Management:

• Be the quintessential CWA Brand Champion within Starboard
• Attends CWA weekly touch base calls in representation of ships
• Builds a reputation as a positive contributing force within Starboard in all interrelations and communication
• Acquires knowledge from departments within the organization to gain an exceptional understanding of Starboard processes and key business partners

QUALIFICATIONS:

Education:

• 3 to 6 Years of experience
• Bachelor’s Degree

Knowledge, Skills & Abilities:

• Excellent attention to detail
• Good communicator – both verbal & written
• Proficiency in MS Office (Excel, PowerPoint, Word)
• Demonstrated financial acumen and analytical skills
• Speaks fluent English and Spanish, preferably, Multilingual a plus
• Strong visual merchandising skills
• Must be able to work with vendors and communicate Starboard merchandising standards while adapting to vendor brand guidelines
• Excellent communication skills include proven listening, written and verbal skills
• Must be self-motivated with the ability to set priorities, use time effectively and manage multiple priorities, detail oriented
• Ability to plan workload and projects in advance and work independently with minimal supervision

Travel Requirements:

• Between 10-25% of time

• This position will be based in the Doral Starboard HQ 3 days a week with Monday & Friday remote, and in the CWA Coral Gables offices several times a month based on business needs

Key Competencies:

• Customer Service
• Relationship Management
• Business Acumen
• Drive for Results
• Self-Development
• Courage
• Problem Solving
• Communicating Effectively
• Teamwork and Collaboration
• Managing Conflict
• Motivating Others
• Adaptability
• Decision Making
• Managing and measuring work

Position Type/Expected Hours of Work:

Some flexibility in hours is permitted, employee must be available during the “core” work hours of 8:00 a.m. to 5:00 p.m. Monday – Friday and must work 30 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.

Physical Demands:
Office environment with frequent sitting, walking and standing, occasional climbing, stooping, kneeling, crouching and balancing. Frequent use of eye, hand and finger coordination enabling use of office machinery. This position requires the ability to
occasionally lift office products and supplies, up to 20 pounds. Oral and auditory enabling interpersonal communication as well as communication automated devise such as the telephone.

At Starboard Cruise Services and Onboard Media curating a vibrant world can only be accomplished by vibrant and diverse teams. We are committed to nurturing a workplace where you can feel safe to show up authentically and thrive while being uniquely you. Our North Star guides us to deliver equal employment opportunities for all individuals and to providing employees with an equitable work environment free of discrimination and harassment. We also aim to extend this commitment to the partners we work with and the guests we serve. We are constantly listening, learning, and evolving to deliver on these promises.

We believe our differences make us stronger and are curious to see you leverage your lived experiences to strengthen our team, our culture and your career. At Starboard Cruise Services and Onboard Media we take action so that no one is discriminated against because of their differences, such as age, disability (physical, mental or sensory), ethnicity, gender, gender identity and expression, religion, sexual orientation, military/veteran status, genetic information, family care status or any other basis protected by federal, state or local laws. All employment decisions will be made based on business needs, job requirements and individual qualifications.

So come onboard with us and celebrate a culture that attracts top talent with shared values and forms the foundation for a great place to work.