The Merchant Coordinator is responsible for the total Merchandise operation in the office. This position supports all daily operations within the department which will ultimately affect company sales, gross margin, and weeks of supply objectives. The Merchant Assistant will work with vendors in developing solid relationships to effectively resolve various issues and will communicate with onboard personnel regarding merchant related requests.
The Customer Service Guest Services Specialist provides customers with high quality multi-channel support and problem resolution in a manner that meets or exceeds defined department objectives and enhances the overall customer experience. This individual responds to guest complaints and inquiries in an expedient manner and with the highest degree of courtesy and professionalism; strives for one contact resolution; and delivers high-touch customer service in a contact center environment. The individual in this role will develop a strong command of the company’s customer service policies and Fine Jewelry product knowledge that can be critical for offering quick and accurate assistance to...
Under the direction of the Buyer, the Fashionphile Associate Buyer manages the day-to-day operations and execution of the Fashionphile program across the fleet, including assortment planning, ship-level execution, visual merchandising, training, and product flow management. This position serves as the primary liaison between Fashionphile, Starboard’s merchandising and planning teams, and onboard retail teams to ensure seamless execution, brand integrity, and sales optimization for the vintage luxury handbag category. The Associate will act as the internal brand champion, driving storytelling,...
The Luxury Field Training Manager is responsible for leading and elevating the performance of the Luxury Field Training function across the fleet. This role ensures the consistent delivery of exceptional training, coaching, and development that drives measurable business results and enhances the luxury guest experience. As a leader of leaders, this role manages the daily activities, performance, and development of the Luxury Field Training team, while partnering closely with shoreside and onboard leadership to ensure alignment, continuity, and sustained performance.
As the Cyber Security Manager/Security Engineer, your primary purpose is to protect Starboards information systems, cloud infrastructure, endpoints, networks, and data against threats, including malware, hacks, and security breaches. The cybersecurity manager devises and implements policies to protect digital systems and assets. This role develops comprehensive guidelines and protocols for the organization’s employees on handling systems and information. The Cyber Security Manager will monitor new and emerging data privacy laws and ensure compliance -technically and contractually. In the event of a cyberattack or data breach, the cybersecurity manager oversees the situation...
The Retail Sales Associate - Key Holder assists guest throughout the shopping experience. They are responsible for helping customers select items, delivering daily sales results and creating a positive guest experience
The Retail Sales Associate assists guest throughout the shopping experience. They are responsible for helping customers select items, delivering daily sales results and creating a positive guest experience.
The Retail Sales Associate assists guest throughout the shopping experience. They are responsible for helping customers select items, delivering daily sales results and creating a positive guest experience
As the world’s leading vacation retailer at sea, Starboard Group has perfected the art of creating memorable shopping moments for guests sailing on the world’s most renowned cruise lines. Our dedicated Luxury Division, the only of its kind, creates a unique boutique experience for luxury travelers by hand-curating elevated retail collections and experiences for sophisticated travelers on ocean ships, yachts and adventure-based expedition vessels. We are seeking accomplished sales professionals with a passion for creating extraordinary experiences for each client and a flare for delivering world-class customer service.
Our dedicated Prestige Advisors are the primary contact for guests seeking...
