Career Opportunities

Starboard Cruise Services is the leading retail operator onboard cruise ships worldwide. We are currently seeking an experienced and dynamic professional to join our team as the Director of Operational Excellence and Innovation.  This role will be responsible for driving and implementing innovative strategies, processes, and technologies to enhance the guest experience, drive sales, optimize operations, and foster growth within the organization.  This role requires a forward-thinking leader who can identify emerging trends, develop innovative solutions, and collaborate cross-functionally to drive successful implementation.

Under the direction of the Starboard Watch Buyer, the Invicta Watch Assistant Buyer manages the day-to-day execution and assessment of the Invicta watch brand operations on ships, including on-hand inventory optimization, event execution, training organization and facilitation, visual merchandising, and coop marketing. This person is a constant liaison between the brand, the merch/planning team and the cruise line retail teams to ensure operational excellence, proper brand and best in class retail execution is being administered across the fleet.

Under the direction of the Starboard Watch Buyer, the Citizen Watch Group of America (CWA) Assistant Buyer manages the day-to-day execution and assessment of the Citizen, Bulova, Alpina, Frederique Constant watch brands (hereto referred to as Brands) operations on ships, including event execution, training organization and facilitation, visual merchandising, coop marketing and on-hand inventory optimization. This person is a constant liaison between the brand, the merch/planning team and the cruise line retail teams to ensure operational excellence, proper brand and best in class retail execution is being administered across the fleet.  

The Merchant Assistant is responsible for the total Merchandise operation in the office. This position supports all daily operations within the department which will ultimately affect company sales, gross margin, and weeks of supply objectives. The Merchant Assistant will work with vendors in developing solid relationships to effectively resolve various issues and will communicate with onboard personnel regarding merchant related requests.

Position Summary: Are you seeking career-related work experience that will serve as an ideal complement to your academic career?  The Starboard Cruise Services Internship Program is a Miami based 3-month opportunity for currently enrolled undergraduate/graduate in the U.S. to experience and get exposure in a corporate setting.   The objective of Starboard Cruise Services Internship Program is to provide practical training experience to students interested in pursuing a career in the luxury and consumer goods industry. Internships are available in the following departments: - Merchandising - Marketing - Finance   *Subject to change Held over the course of a 10-week period during the summer of 2024, the paid internship will prepare students for a career in Merchandising, Marketing, or Finance. Interns will be matched to a department based on their academic interests and professional goals and will work under the supervision of a designated leader. Over the course of the program, interns will have the opportunity to learn about the inner workings of the department and work on a meaningful project, network with industry experts and develop their skills.  

Who are we?   Starboard is the world’s leading luxury vacation retailer at sea. We currently operate retail stores with over 750 brands, on over 89 ships across 13 cruise line partners.   We enhance the shopping experience through a range of special offerings – from “first at sea” brands to customized cruise line brand mementos; from destination-inspired artisanal goods and sustainably sourced products to industry-first digital encounters; with experiences that become favorite moments of our CL partner’s guests to relive again and again once back home.    Visual merchandising plays a crucial role in enhancing the overall shopping experience and driving sales by creating visually appealing displays that effectively communicate our cruise line partner’s brand message and image.    How can you help us curate a vibrant world?   The JR Visual Merchandiser assists the Visual Managers with the implementation and execution of global strategies and compelling visual merchandising presentations, across an array of product categories, to drives sales and create an engaging shopping experience.

Responsible for the accuracy, integrity and timely processing of invoices including expenses and merchandising by the accounts payable team.  Resolves merchandise and expense vendor issues and makes certain that inventory information is successfully interfaced and recorded from the inventory sub-ledger to the general ledger. Overseeing the efficient operations of the Inventory Control Department, timely and accurate submission of Physical and Cycle Count Inventories, Aged Inventory reporting and forecasting as well as timely and accurate reconciliation of Consignment vendor reconciliations. Managing the GL accounts for both Inventory and AP balances.

The Human Resources Business Partner (HRBP) is a key contributor accountable for the strategy and facilitating execution of human resources programs on their assigned cruise brand(s). Reporting to the Director, Human Resources (Shipboard) main responsibilities include talent management, implementing employee experience/environment, and maintaining compliance. The HRBP proactively aligns onboard talent to create and implement plans that will positively impact the company and achieve both business and organizational goals. Acting as a trusted partner uses a consultative approach with the GM, DSM and retail manager(s) to ensure programs are in place for workforce optimization and organizational capability; includes access to specialist and management pipeline, developmental placement, and retention strategies. In this role, the HRBP identifies and influences the creation of action plans to resolve business challenges and mitigate risk. Responsible for building strong relationships and coach at all levels of the organization. They regularly spend 50% of their time onboard ships or interacting via conference call with retail management or associates identified with potential. Inspire and ensure an environment of positive employee relations and engagement for their shipboard teams.